These Terms and Conditions (the "Agreement") are entered into between the entity/person using or accessing the Charging Services ("the User" or "You") and Electric Village ("Electric Village" or "we"), collectively referred to as the "Parties" or each a "Party".
Charging Services may include, but are not limited to, mobile applications and/or websites operated by Electric Village under its own brand and/or under its partners' brands. These Charging Services includes, but is not limited to, all features and functionalities, including but not limited to websites, user portals, mobile applications, content and user interfaces, associated with Electric Village's platform for electric car drivers and charge point operators, where users can manage and pay for charging processes.
All transactions that are part of the Charging Services including, but not limited to, ordering of charging cards and initiating charging sessions, are governed by such agreement. Registration without explicit acceptance of these Terms of Conditions is not possible.
All applicable prices include VAT or unless otherwise stated and are indicated on the Charging Services before the start of a charging process or any other transaction is initiated.
Charging Services may include both transaction fees and monthly subscription plans.
Before the charging process, the price will be clearly displayed as fees per kWh of consumed energy and if applicable charging session starting fees and fees for time of charging. You acknowledge that the final and payable price of the charging service is directly dependent on use, for example on the amount of consumed energy, and is therefore not always automatically provided before the start of the charging process.
Electric Village may charge you via a variety of payment methods, such as your Electric Village Wallet, debit/credit card and/or invoices.
Invoices may be sent by Electric Village via mail or email, and is also accessible in your user account within the Charging Services. Full payment for invoices issued must be received by Electric Village fifteen (15) days after the issue date of the invoice, unless otherwise stated. The due date will be stated on the invoice. Unpaid amounts are subject to a charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all expenses of collection and may result in immediate termination of Charging Services.
Electric Village may suspend access to the Charging Services, with immediate effect, if the User fails to pay any fees invoiced by Electric Village pursuant to this Agreement. Suspension will not relieve the User of its obligation to pay such invoices or any other fees payable to Electric Village for the relevant Charging Services.
You will cooperate with Electric Village by providing such information and materials as Electric Village may reasonably require in order to supply the Charging Services, and ensure that such information is complete and accurate in all material respects.
It is your responsibility to ensure that the registered payment method is valid, that it has a sufficient balance and is not blocked. In the event that debiting is not possible, Electric Village reserves the right to temporarily suspend your access to the Charging Services or part of it until the overdue balance is fully paid. Electric Village has the right to seek payment from you by other means, such as by sending a separate invoice for your use of the Charging Services.
You are responsible for complying with the specific parking restrictions and regulations at the charging station (such as written instructions shown at the charging station or the instructions given by the personnel of the charging station operators).
You shall use the charging station correctly and in accordance with the provided instructions and ensure that the charging station is suitable for the vehicle to be charged. If the charging station is damaged or defective, the User should inform Electric Village.
You must take due care to protect your Electric Village account against misuse by others and promptly notify Electric Village about any detected misuse. You are responsible for keeping your account secure and not granting access to your account to others.
You are obligated to immediately notify Electric Village if you believe that your account or the charging key has been used by an unauthorized person or in an unauthorized manner. Electric Village may then block your access to the Charging Services.
In the event of the loss of your charging key or the mobile phone on which the application operated by Electric Village has been installed, you shall immediately notify Electric Village. Electric Village may then block your access to the Charging Services. If you do not give such notification and the charging key or the mobile phone in question remains in illegitimate use, Electric Village reserves the right to claim incurred losses as a damage from you in accordance with statutory law. For the sake of clarity, this clause does not constitute additional claims for damages against you as a consumer, but only reserves the right to claim damages under statutory law.
You are solely responsible for ensuring that you comply with all applicable regulations, laws, or conventions before using the Charging Services.
Unless explicitly granted to You in writing by Electric Village, You must not (and must not allow any third party to) directly or indirectly: I. Rent, lease, copy, transfer, resell, sublicense, lease, time-share, or otherwise provide access to the Charging Services to a third party; II. Modify or create a derivative work of the Electric Village Charging Services or any portion of it; III. Reverse engineer, disassemble, decompile, translate, or otherwise seek to obtain or derive the source code, underlying ideas, algorithms, file formats, or non-public APIs to the Charging Services, except to the extent expressly permitted by applicable law and then only with advance notice in writing to Electric Village; IV. Break or circumvent any security measures of the Charging Services, or configure the Charging Services to avoid incurring fees or in any way disrupt the integrity, performance or security of the Charging Services; V. Access the Charging Services for the purpose of building a competitive product or service or copying its features or user interfaces; VI. Use or permit the Charging Services to be used for any illegal or misleading purpose, or any manner inconsistent with this Agreement; VII. Collect, use, and disclose data that violates any third-party rights, including privacy, publicity rights and intellectual property, ("Intellectual Property Rights" means any and all copyright, moral rights, trademark, trade dress, patent, trade secret, unfair competition, right of privacy, right of publicity, and any other proprietary rights).
You agree that Electric Village retains all rights, title and interest (including all Intellectual Property Rights) in and to the Charging Services, and all related or underlying documentation, technology, code, know-how, logos, templates, anything delivered as part of the support of other Charging Services, and any updates, modifications, or derivative works of any of the foregoing (all of which is deemed Electric Village's confidential information) and that Electric Village reserves any licenses not specifically granted in this Agreement. You acknowledge and agree that you have no right to obtain a copy of the software behind any of the Charging Services and that Electric Village has sole discretion to make updates, bug fixes, modifications or improvements to the Charging Services from time to time. Electric Village reserves the right to change or remove features of the Charging Services from time to time.
The use of the Charging Services is the sole responsibility of the User. The Charging Services are supplied "as is" and may be modified, updated, interrupted, suspended or discontinued at any time without notice or liability.
All warranties, conditions and other terms implied by statute or law are, to the fullest extent permitted by law, excluded from the Agreement.
Nothing in this Agreement shall operate so as to exclude or limit either party's liability to the other for death or personal physical injury arising out of negligence, fraud or fraudulent misrepresentation.
Electric Village (or its affiliates, licensors and suppliers) shall not be liable concerning any subject matter arising from or related to this Agreement, the Charging Services or any of the websites operated by Electric Village or regardless of the form of any claim or action (whether in contract, negligence, strict liability or otherwise) for; (i) any loss of profits, contracts, revenue, business, business opportunity, loss or corruption of data or recovery of data, goodwill, security breach resulting from a failure of a third party telecommunications and/or the internet, anticipated savings or revenue (regardless of whether any of these is direct, indirect or consequential); (ii) any loss or damage arising in connection with liabilities to third parties (whether direct, indirect or consequential); (iii) any matter beyond its reasonable control; and (iv) any indirect, incidental or consequential loss or damage whatsoever; or (v) damages in the aggregate for all claims in excess of amounts paid to Electric Village by the User (hereunder during the 12-month period preceding the date on which the first claim arose), even if Electric Village has been advised of the possibility of such damages. These limitations are independent from all other provisions of this Agreement and shall apply notwithstanding the failure of any remedy provided herein.
7. Force Majeure
Neither party will be liable for any delay or failure to perform its obligation under this Agreement (except payment obligations) if the delay or failure is due to causes beyond its reasonable control, such as a strike, blockade, war, act of terrorism, riot, natural disaster, failure or reduction of power or telecommunications or data networks or Charging Services, or government act.
This Agreement may be terminated without notice at any time for any reason. After termination, you will no longer have access to the Charging Services.
After termination users may remain liable for outstanding contract amounts and penalties.
All sections of this Agreement which by their nature should survive termination will survive termination, including, without limitation, accrued rights to payment, confidentiality obligations, warranty disclaimers, and limitations of liability. Thus the termination does not affect existing claims with respect to the charging processes that have previously taken place, including the obligation to pay for all charging sessions you initiated before the termination.
9. Data Protection
Electric Village or commissioned service providers collect, process and use data pertaining to you for the implementation of the contractual relationship pursuant to the provisions of the General Data Protection Regulation (2016/679), known as GDPR, and other applicable national data protection legislation.
Unique identification number that is used to identify you, your vehicle, personal details and transactional details may be transferred to the operator of the charging station for the purpose of activating the charging stations, solving potential issues regarding the charging service and invoicing. Personal details, contact details and transactional details may also be transferred to the partners of Electric Village for the purpose of invoicing and customer service.
Electric Village may use non-personal data collected in the provision of the Charging Services in order to (i) improve the Charging Services and its other products and Charging Services, and (ii) share statistical information with its partners.
Electric Village's decision not to enforce or exercise any provision of the Agreement is not a waiver of that provision.
The parties are not entitled to transfer their rights or obligations under the Agreement to any third party without prior written consent from Electric Village.
Should any provision of the Agreement be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreement, and the application of that provision shall be enforced to the extent permitted by law.
The Agreement constitutes the entire agreement between the User and Electric Village in relation to its subject matter. It replaces and extinguishes all prior agreements, arrangements, collateral warranties, collateral contracts, statements, assurances, representations and understandings of any nature made by or on behalf of the parties in relation to the same, whether oral or written.
No variation of this Agreement shall be effective unless it is in writing and signed by the parties (or their authorized representatives).
14. Governing Law and Jurisdiction
This Agreement is subject to the laws of the United Kingdom
15. Changes to these Terms and Conditions
This Agreement was last updated on 28 January 2022.
Electric Village reserves the right in its sole discretion, to modify, update, or otherwise revise these Terms and Conditions at any time. Such revisions shall be effective immediately upon posting revised Terms and Conditions on this webpage. Electric Village will notify you of any material changes to this Agreement. By using the Charging Services after Electric Village has posted any modification, updates, or revisions, the User agrees to be bound by such revised Terms and Conditions. If any modification, update, or other change to these Terms and Conditions are not acceptable to you, then you have the right to immediately terminate these Terms and Conditions and must immediately terminate your use or access to the Charging Services.
For more information please contact: firstname.lastname@example.org